A modern council
Alongside the nine Future Ealing outcomes, we also seek to become a more modern council, through more effective use of technology, adopting a more commercial approach, and building a more collaborative, accountable, innovative and trustworthy workforce that delivers results for residents.

Ensure the council delivers value for money

Customers who have their issue resolved at the first point of contact
Green
30 Sep 19
80.0%
 
Green
Customers using digital to access council services
Red
30 Sep 19
67.0%
 
Red
Services available and easily accessed through digital
Red
30 Sep 19
60.0%
 
Red
% of total council spend within the borough
Green
30 Sep 19
24.3%
 
Green
% of total council spend with small and medium enterprises
Green
30 Sep 19
70.6%
 
Green

Enable a collaborative, accountable, innovative and trustworthy workforce

Mean gender pay gap for council employees
Red
31 Mar 19
4.5%
percentage points
Red
Sickness absence - Whole Council
Green
31 Dec 19
7.1
number of days lost per fte
Green